| 000 | 00487nam a2200157Ia 4500 | ||
|---|---|---|---|
| 008 | 241206s9999||||xx |||||||||||||| ||und|| | ||
| 020 |
_a9780887305252 _c0 |
||
| 040 |
_beng _cSSK Library _erda |
||
| 082 | _a658.812/LIS | ||
| 100 | _a Laura A. Liswood | ||
| 245 | 0 | _aServing Them Right: Innovative & Powerful Customer Retention Strategies | |
| 260 |
_b Harpercollins Publishers Limited _c©1990 |
||
| 942 |
_2Dewey Decimal Classification _cBOOK _nNo |
||
| 999 |
_c18371 _d18371 |
||
| 003 | OSt | ||
| 005 | 20241206223329.0 | ||