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1.
Customer Service Training / Includes All The Activities, Handouts, Tools, and Assessments You Need to Create and Deliver Powerful, Effective Training ; by Kimberly Devlin. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: ATD Press ; August 19, ©2015
Availability: Items available for loan: Kenyalang Ilmu Miri Library (1)Call number: 658.31245/DEV. Sarawak Skills Kuching Library (1)Call number: 658.31245/DEV.

2.
Customer service management training 101 : quick and easy techniques that get great results / by Renee Evenson. by
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : AMACOM, ©2012
Availability: Items available for loan: Kenyalang Ilmu Miri Library (1)Call number: 658.31245/EVE. Sarawak Skills Kuching Library (1)Call number: 658.31245/EVE.

3.
A guide to computer user support for help desk & support specialists / Fred Beisse (Lane Community College). by
Edition: Sixth edition.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: Boston, MA : Cengage Learning 2015
Availability: Not available: Sarawak Skills Sri Aman Library: In transit (1).

4.
Customer service : skills for success / Robert W. Lucas by
Edition: 8th ed.
Material type: Text Text; Format: print ; Literary form: Not fiction
Publication details: New York : McGraw Hill, c2023
Availability: Items available for loan: Kenyalang Ilmu Miri Library (1)Call number: 658.812/LUC.

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