00409nam a2200133Ia 4500008004100000020002600041040002600067082001700093100004000110245006100150260004300211003000400254005001700258241127s9999||||xx |||||||||||||| ||und||  a9780875846514c140140  bengcSSK Libraryerda  a658.4012/KAP  a Robert S. Kaplan & David P. Norton 4aThe Balanced Scorecard: Translating Strategy Into Action  b Harvard Business School Pressc©1996OSt20241127152735.0