00638nam a22002177a 4500 OSt 20251006173340.0 251006b |||||||| |||| 00| 0 eng d 9781265037536 Kenyalang Ilmu Miri Library 658.812/LUC Robert W. Lucas Customer service : skills for success / Robert W. Lucas 8th ed. New York : McGraw Hill, c2023. xxii, 474p. : col. ill. ; 28cm. Includes bibliographical references and index. English. Customer services. ddc BOOK 0 0 0 ddc 0 0 Open SSMIRI SSMIRI TECH 2024-02-27 135.00 0 658.812/LUC M1001716 2025-10-06 17:35:36 1 2025-10-06 BOOK 28411 28411