Robert W. Lucas <br/><br/>
Customer service :   skills for success /  
Robert W. Lucas 
 - 8th ed. 
 - New York :  McGraw Hill,  c2023. 
 - xxii, 474p. :  col. ill. ;  28cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><br/>English. 
<br/><br/><label>ISBN: </label>9781265037536 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer services.
<br/><br/><label>Dewey Class. No.: </label>658.812/LUC