Devlin, Kimberly
Customer Service Training / Includes All The Activities, Handouts, Tools, and Assessments You Need to Create and Deliver Powerful, Effective Training ;
by Kimberly Devlin.
- ATD Press ; August 19, ©2015.
- xviii, 88 pages : illustrations ; 29 cm.
Includes about ATD
English.
9781562869687 RM 330.72
Customer services
Employees
658.31245/DEV