Shirley Taylor <br/><br/>
Model Business Letters, E-Mails & Other Business Documents 

 - 6th ed 
 -   Pearson Education,  Ft-Prentice Hall  İİ2004 
<br/><br/><label>ISBN: </label>9780273675242  0 
<br/><br/><label>Dewey Class. No.: </label>808.066651/TAY