Michael L.  Kasavana,  Richard M.  Brooks <br/><br/>
Managing Front Office Operations 

 - 7th ed. 
 -   Educational Institute Of The American Hotel & Lodging Association  ©2005 
<br/><br/><label>ISBN: </label>9780866122658  0 
<br/><br/><label>Dewey Class. No.: </label>647.640068/KAS