Customer service : skills for success /
Robert W. Lucas
Customer service : skills for success / Robert W. Lucas - 8th ed. - New York : McGraw Hill, c2023. - xxii, 474p. : col. ill. ; 28cm.
Includes bibliographical references and index.
English.
9781265037536
Customer services.
658.812/LUC
Customer service : skills for success / Robert W. Lucas - 8th ed. - New York : McGraw Hill, c2023. - xxii, 474p. : col. ill. ; 28cm.
Includes bibliographical references and index.
English.
9781265037536
Customer services.
658.812/LUC